Customer Service Attendant
Highlights: As a very public position, understanding that different sections of society have their unique needs. Constant monitoring of designated areas of responsibility and detailed reporting of incidents that occur in those areas. The ability to communicate incidents on the transport network to a large group of people with clarity and simplicity.
I have completed the Certificate II in Transport and Distribution (Rail Transport) and worked full time at Town Hall station, which is the second busiest station in Sydney. I was responsible for professional customer service, platform management and train network monitoring at Town Hall station. My certificate II in Transport and Distribution (Rail Operations) is available at http://nowlabs.net/files/resume/csa2.jpg.